Privacy Policy for Govlynx

1. Introduction

Govlynx (“we,” “our,” or “us”) is a mobile application designed to notify users about the status of their submitted documents or applications to relevant organizations. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Govlynx mobile application (the “App”).

Govlynx is intended for use by individuals who are pre-registered via a separate web portal. The App does not allow new user registration.

2. Information We Collect

a. Personal Information

We do not collect or request any personal information through the App directly. However, upon login, we may receive the following information:

• User ID or account identifier (provided by the external registration system)
• Expo Push Notification Token (used to send you notifications)

b. Automatically Collected Information

The following information may be collected automatically during your use of the App:

• Device type and model
• Operating system version
• App version
• Error logs and usage statistics (for app performance monitoring)

3. How We Use Your Information

We use the information collected to:

• Send notifications regarding the status of your documents or applications
• Maintain and improve the functionality and performance of the App
• Ensure secure login and proper session handling

We do not use your information for advertising, marketing, or profiling.

4. Push Notifications

When you log in, we store a unique Expo Push Token associated with your device. This token is used to send real-time updates related to your documents or application status.

• The token is deleted from our system when you log out.
• You can disable notifications at any time through your device settings.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties. Your data is processed and stored securely, and only accessible by authorized personnel or systems responsible for delivering notification services.

6. Data Security

We take appropriate technical and organizational measures to protect your information, including:

• Secure encrypted communications (HTTPS)
• Controlled access to backend systems
• Regular security reviews and audits

7. Data Retention

We retain the Expo Push Notification Token only during your active session. Once you log out, the token is removed from our database.

Any metadata (e.g., logs) collected for operational purposes is stored only as long as necessary for diagnostics or compliance.

8. Your Rights

As a user, you may:

• Control or disable push notifications via device settings
• Request deletion of your account or data through the original registration portal

For data access or deletion requests, please contact the administrator of the web portal through which you registered.

9. Children’s Privacy

Govlynx is intended for users aged 18 and above. We do not knowingly collect or store any information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify users through the App or through the registration portal.

11. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

BREMSCO Limited
Email: admin@bremsco.com
Address: 9 Wairere Avenue, Mt. Albert, Auckland 1025, Auckland, New Zealand